999com Terms and Conditions — Your Rights and Responsibilities

1 General Overview

999com (referred to herein as "we", "the platform", or "the site") is an online gaming platform operated for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and 999com.

Registering, logging in, or using 999com in any capacity means you fully agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using 999com.

These Terms and Conditions are part of our Privacy Policy and Responsible Gaming Policyand must be read together. Those documents form an integral part of this agreement.

999com reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Account Register

To open an account at 999com, you must provide accurate and up-to-date personal information. Registering with false information is strictly prohibited and may result in account termination.

• Each individual is only One Account Only per person. Opening more than one account is strictly prohibited.
• The mobile number and email address provided at registration must belong to you personally.
• Keeping your account password secure is entirely your responsibility. Do not share your password with anyone.
• If your details change, please update your account profile or contact support.
• Sharing, selling, or transferring your account to another person is strictly prohibited.

3 Age Verification & Eligibility

999com is for adults only. You must be of legal age to use this platform — 18 years of age or older is required.

999com may request a national ID, passport, or birth certificate at any time for age verification. Failure to submit the required documents may result in restricted account activity.

999com may not be used from regions where online gaming is prohibited by law. You are solely responsible for knowing and complying with the laws applicable in your area.

4 Deposit Policy

The following payment methods are available for deposits at 999com: bKash, Nagad, and Rocket. The list of available payment methods is subject to change.

• Deposits must be made from a payment account registered in your own name.
• Depositing through another person's account or via a third party is strictly prohibited.
• If you experience any issues with a deposit, keep a copy of the transaction receipt and contact support.
• 999com reserves the right to impose deposit limits under certain circumstances.

5 Withdrawal Policy

Your account must have a completed KYC verification before you can withdraw funds from 999com. Withdrawal requests will not be processed until verification is complete.

• Withdrawals can only be made to a payment account registered in your own name.
• The minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals are typically processed within 5 to 30 minutes. However, verification may extend this timeframe.
• Daily withdrawal limits depend on the member's tier and verification status.
• Wagering requirements must be met before any bonus winnings can be withdrawn.

6 Bonus & Promotion Terms

999com regularly offers welcome bonuses, cashback, free spins, and special promotions. Each offer has its own terms and conditions, detailed on the promotions page.

• Please read the applicable wagering requirements carefully before claiming any bonus.
• The same bonus cannot be claimed more than once unless the offer explicitly states otherwise.
• Any attempt to abuse bonuses or claim them through fraudulent means will result in bonus cancellation and account suspension.
• Multiple accounts, or family members claiming bonuses from the same device, may be treated as fraudulent activity.
• 999com reserves the right to modify or withdraw any bonus offer at any time.
• Any unused bonus will be automatically cancelled once it expires.

7 Gaming Rules

Every game on 999com operates under specific rules. Game outcomes are determined entirely by RNG (Random Number Generator) technology, which is fully impartial and verifiable.

• Full rules for each game are available in the game lobby. Reading the rules before playing is mandatory.
• If a technical error causes an irregular game result, 999com will investigate and determine the correct outcome.
• If a game is interrupted due to disconnection, the system will attempt to restore the game state upon your next login.
• In Live games, the dealer's decision is final. Results will not be disputed unless there is a technical error.
• 999com reserves the right to remove existing games or add new games at any time.

8 Prohibited Activities

Any of the activities listed below are strictly prohibited on 999com. Violating these rules will result in account closure and balance forfeiture.

• Multiple accounts: Creating multiple accounts under the same person's name.
• Bots or Automated Software: Using bots, macros, or any automated software to play games.
• Collusion: Multiple players colluding to gain an unfair advantage.
• Money Laundering: Using the platform for money laundering purposes.
• Chargeback fraud: Filing a chargeback with your bank after making a deposit.
• System Hacking: Attempting unauthorized access to 999com's systems or games.
• False Identity: Operating an account using another person's identity.

9 Account Suspension and Closure

999com reserves the right to temporarily or permanently suspend any account for the following reasons:

• Breach of Terms & Conditions
• Providing False or Incomplete Information
• Incomplete KYC verification
• Suspicious Financial Transactions
• Extended inactivity (12 months or more)
• Member's Own Request

Any legitimate balance remaining in an account prior to closure will be returned; however, bonus funds or winnings obtained through rule violations may be forfeited. If you wish to close your own account, please contact support.

10 Responsible Gaming

999com believes gaming should be entertainment, not an addiction. That's why we help members build healthy gaming habits.

• Deposit limits: You can set daily, weekly, or monthly deposit limits.
• Taking a Break: You can temporarily suspend your account for a set period of time.
• Self-Exclusion: You can activate long-term self-exclusion to block access to the platform indefinitely.
• Reality Check: Session reminders for extended periods of play.

To learn more about responsible gaming, please visit our Responsible Gaming View page.

11 Privacy and Data Protection

Protecting your personal information is a top priority at 999com. We are fully transparent about how we collect, store, and use your data.

• Your information is protected with SSL encryption.
• Your information will never be sold to marketers or third parties.
• Information may be shared when required by law or at the request of a regulatory authority.
• You may request to view or update your information at any time.

For more details, please visit our Privacy Policy read here.

12 Changes, Amendments & Dispute Resolution

999com reserves the right to amend these Terms and Conditions, in part or in full, at any time. Members will be notified in advance of any significant changes.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If a dispute arises, please contact our support team first. Most issues are resolved quickly.
• If the matter cannot be resolved through support, you have the option to appeal to the 999com management team.
• If any provision of this agreement is found to be unenforceable, all remaining provisions will continue to be in full effect.